{"id":172,"date":"2025-03-20T16:56:48","date_gmt":"2025-03-20T13:56:48","guid":{"rendered":"https:\/\/www.ostimbulsomine.com\/?page_id=172"},"modified":"2025-03-20T16:56:48","modified_gmt":"2025-03-20T13:56:48","slug":"hizmet-politikasi","status":"publish","type":"page","link":"https:\/\/www.ostimbulsomine.com\/index.php\/hizmet-politikasi\/","title":{"rendered":"Hizmet Politikas\u0131"},"content":{"rendered":"<p data-start=\"170\" data-end=\"451\"><strong data-start=\"170\" data-end=\"189\">Ostimbul \u015e\u00f6mine<\/strong> olarak, m\u00fc\u015fterilerimize en kaliteli hizmeti sunmay\u0131 hedefliyoruz. Web sitemiz \u00fczerinden sa\u011flad\u0131\u011f\u0131m\u0131z t\u00fcm \u00fcr\u00fcn ve hizmetlerin a\u00e7\u0131klamalar\u0131, sat\u0131n alma s\u00fcre\u00e7leri, teslimat ko\u015fullar\u0131 ve m\u00fc\u015fteri destek hizmetlerimizle ilgili politikalar\u0131m\u0131z\u0131 a\u015fa\u011f\u0131da bulabilirsiniz.<\/p>\n<h4 data-start=\"453\" data-end=\"478\">1. <strong data-start=\"461\" data-end=\"478\">Hizmetlerimiz<\/strong><\/h4>\n<p data-start=\"480\" data-end=\"749\"><strong data-start=\"480\" data-end=\"499\">Ostimbul \u015e\u00f6mine<\/strong>, \u015f\u00f6mine ve \u0131s\u0131tma sistemleri ile ilgili geni\u015f bir \u00fcr\u00fcn yelpazesi sunmaktad\u0131r. \u00dcr\u00fcnlerimiz, kaliteli malzemelerden \u00fcretilmekte olup, profesyonel montaj ve kurulum hizmeti de sa\u011flamaktad\u0131r. Web sitemiz \u00fczerinden sundu\u011fumuz ba\u015fl\u0131ca hizmetler \u015funlard\u0131r:<\/p>\n<ul data-start=\"751\" data-end=\"1076\">\n<li data-start=\"751\" data-end=\"821\"><strong data-start=\"753\" data-end=\"770\">\u015e\u00f6mine Sat\u0131\u015f\u0131<\/strong>: \u00c7e\u015fitli modellerde, her ihtiyaca uygun \u015f\u00f6mineler.<\/li>\n<li data-start=\"822\" data-end=\"914\"><strong data-start=\"824\" data-end=\"845\">Montaj ve Kurulum<\/strong>: Sat\u0131n al\u0131nan \u00fcr\u00fcnlerin profesyonel bir \u015fekilde montaj\u0131 ve kurulumu.<\/li>\n<li data-start=\"915\" data-end=\"983\"><strong data-start=\"917\" data-end=\"936\">Bak\u0131m ve Onar\u0131m<\/strong>: Mevcut \u015f\u00f6mine sistemlerinin bak\u0131m ve onar\u0131m\u0131.<\/li>\n<li data-start=\"984\" data-end=\"1076\"><strong data-start=\"986\" data-end=\"1012\">Tasar\u0131m ve Dan\u0131\u015fmanl\u0131k<\/strong>: \u015e\u00f6mine tasar\u0131m\u0131 ve kurulum \u00f6ncesi yerinde dan\u0131\u015fmanl\u0131k hizmeti.<\/li>\n<\/ul>\n<h4 data-start=\"1078\" data-end=\"1112\">2. <strong data-start=\"1086\" data-end=\"1112\">Sipari\u015f Verme ve \u00d6deme<\/strong><\/h4>\n<p data-start=\"1114\" data-end=\"1176\">Web sitemiz \u00fczerinden sipari\u015f verme i\u015flemi \u015fu \u015fekilde yap\u0131l\u0131r:<\/p>\n<ul data-start=\"1177\" data-end=\"1558\">\n<li data-start=\"1177\" data-end=\"1298\">\u00dcr\u00fcnlerimiz, web sitemizde detayl\u0131 bir \u015fekilde listelenmi\u015ftir. \u0130lgilendi\u011finiz \u00fcr\u00fcnleri se\u00e7erek sepete ekleyebilirsiniz.<\/li>\n<li data-start=\"1299\" data-end=\"1485\">Sipari\u015finizi tamamlad\u0131ktan sonra \u00f6deme i\u015flemini g\u00fcvenli bir \u015fekilde ger\u00e7ekle\u015ftirebilirsiniz. Web sitemiz \u00fczerinden kredi kart\u0131, banka kart\u0131 ve di\u011fer \u00f6deme y\u00f6ntemleriyle \u00f6deme al\u0131yoruz.<\/li>\n<li data-start=\"1486\" data-end=\"1558\">Sipari\u015f onay\u0131 al\u0131nd\u0131\u011f\u0131nda, \u00fcr\u00fcn\u00fcn\u00fcz\u00fcn temin ve teslimat s\u00fcreci ba\u015flar.<\/li>\n<\/ul>\n<h4 data-start=\"1560\" data-end=\"1596\">3. <strong data-start=\"1568\" data-end=\"1596\">\u00dcr\u00fcn ve Hizmet Garantisi<\/strong><\/h4>\n<p data-start=\"1598\" data-end=\"1899\"><strong data-start=\"1598\" data-end=\"1617\">Ostimbul \u015e\u00f6mine<\/strong>, sat\u0131lan t\u00fcm \u00fcr\u00fcnlere belirli bir garanti s\u00fcresi sunmaktad\u0131r. \u00dcr\u00fcnlerimizin garantisi, \u00fcreticinin belirledi\u011fi \u015fartlara ve s\u00fcreye tabidir. Garanti kapsam\u0131nda, \u00fcr\u00fcnde meydana gelen \u00fcretim hatalar\u0131, montaj hatalar\u0131 veya malzeme sorunlar\u0131 i\u00e7in \u00fccretsiz onar\u0131m ve de\u011fi\u015fim yap\u0131lmaktad\u0131r.<\/p>\n<ul data-start=\"1901\" data-end=\"2261\">\n<li data-start=\"1901\" data-end=\"2008\"><strong data-start=\"1903\" data-end=\"1921\">Garanti S\u00fcresi<\/strong>: \u00dcr\u00fcnlerimize \u00f6zel garanti s\u00fcresi, \u00fcr\u00fcn t\u00fcr\u00fcne ba\u011fl\u0131 olarak de\u011fi\u015fiklik g\u00f6stermektedir.<\/li>\n<li data-start=\"2009\" data-end=\"2115\"><strong data-start=\"2011\" data-end=\"2030\">Garanti Kapsam\u0131<\/strong>: \u00dcr\u00fcn, montaj ve kurulum s\u0131ras\u0131nda olu\u015fabilecek hatalar i\u00e7in garanti sa\u011flanmaktad\u0131r.<\/li>\n<li data-start=\"2116\" data-end=\"2261\"><strong data-start=\"2118\" data-end=\"2152\">Garanti D\u0131\u015f\u0131nda Kalan Durumlar<\/strong>: \u00dcr\u00fcn kullan\u0131c\u0131 hatas\u0131, do\u011fal afetler veya d\u0131\u015f etkenler nedeniyle zarar g\u00f6rd\u00fc\u011f\u00fcnde garanti ge\u00e7erli de\u011fildir.<\/li>\n<\/ul>\n<h4 data-start=\"2263\" data-end=\"2293\">4. <strong data-start=\"2271\" data-end=\"2293\">Teslimat ve Montaj<\/strong><\/h4>\n<ul data-start=\"2295\" data-end=\"2838\">\n<li data-start=\"2295\" data-end=\"2496\"><strong data-start=\"2297\" data-end=\"2316\">Teslimat S\u00fcresi<\/strong>: Sipari\u015finizi verdi\u011finizde, \u00fcr\u00fcn\u00fcn teslimat s\u00fcresi hakk\u0131nda sizi bilgilendirece\u011fiz. Teslimat s\u00fcresi, \u00fcr\u00fcn\u00fcn t\u00fcr\u00fcne, stok durumuna ve teslimat adresinize ba\u011fl\u0131 olarak de\u011fi\u015febilir.<\/li>\n<li data-start=\"2497\" data-end=\"2670\"><strong data-start=\"2499\" data-end=\"2520\">Montaj ve Kurulum<\/strong>: \u015e\u00f6mine kurulum hizmeti, profesyonel ekibimiz taraf\u0131ndan yap\u0131l\u0131r. Kurulum i\u00e7in belirli bir s\u00fcre randevu verilir ve \u00f6nceden planlanan tarihte yap\u0131l\u0131r.<\/li>\n<li data-start=\"2671\" data-end=\"2838\"><strong data-start=\"2673\" data-end=\"2692\">Teslimat \u00dccreti<\/strong>: Teslimat \u00fccretleri, sipari\u015fin b\u00fcy\u00fckl\u00fc\u011f\u00fcne, teslimat b\u00f6lgesine ve hizmet t\u00fcr\u00fcne g\u00f6re de\u011fi\u015febilir. \u00dccretler, \u00f6deme s\u0131ras\u0131nda size bildirilecektir.<\/li>\n<\/ul>\n<h4 data-start=\"2840\" data-end=\"2878\">5. <strong data-start=\"2848\" data-end=\"2878\">\u0130ade ve De\u011fi\u015fim Politikas\u0131<\/strong><\/h4>\n<p data-start=\"2880\" data-end=\"3038\">M\u00fc\u015fterilerimizin memnuniyetini \u00f6n planda tutuyoruz. Ancak, baz\u0131 durumlarda \u00fcr\u00fcn iade veya de\u011fi\u015fim talep edilebilir. \u0130ade ve de\u011fi\u015fim politikam\u0131z \u015fu \u015fekildedir:<\/p>\n<ul data-start=\"3040\" data-end=\"3674\">\n<li data-start=\"3040\" data-end=\"3338\"><strong data-start=\"3042\" data-end=\"3060\">\u0130ade Ko\u015fullar\u0131<\/strong>: Web sitemiz \u00fczerinden sat\u0131n al\u0131nan <strong data-start=\"3097\" data-end=\"3118\">\u015f\u00f6mine sistemleri<\/strong> ve <strong data-start=\"3122\" data-end=\"3143\">montaj hizmetleri<\/strong> gibi \u00f6zel sipari\u015fle temin edilen \u00fcr\u00fcnlerin iade edilmesi m\u00fcmk\u00fcn de\u011fildir. Sipari\u015f verilen malzemelerin, \u00f6zelle\u015ftirilmi\u015f veya montaj gerektiren \u00fcr\u00fcnler olmas\u0131 nedeniyle iade kabul edilmemektedir.<\/li>\n<li data-start=\"3339\" data-end=\"3558\"><strong data-start=\"3341\" data-end=\"3362\">De\u011fi\u015fim Ko\u015fullar\u0131<\/strong>: \u00dcr\u00fcn, hatal\u0131 veya hasarl\u0131 olarak teslim edildiyse, de\u011fi\u015fim talep edebilirsiniz. De\u011fi\u015fim talebinin kabul edilebilmesi i\u00e7in, \u00fcr\u00fcn\u00fcn foto\u011fraflar\u0131n\u0131n ve teslimat belgesinin sa\u011flanmas\u0131 gerekmektedir.<\/li>\n<li data-start=\"3559\" data-end=\"3674\"><strong data-start=\"3561\" data-end=\"3593\">\u0130ade Edilen \u00dcr\u00fcnlerin Durumu<\/strong>: Kullan\u0131lm\u0131\u015f, hasar g\u00f6rm\u00fc\u015f veya orijinal ambalaj\u0131 a\u00e7\u0131lm\u0131\u015f \u00fcr\u00fcnler iade edilemez.<\/li>\n<\/ul>\n<h4 data-start=\"3676\" data-end=\"3713\">6. <strong data-start=\"3684\" data-end=\"3713\">M\u00fc\u015fteri Destek Hizmetleri<\/strong><\/h4>\n<p data-start=\"3715\" data-end=\"3939\">M\u00fc\u015fterilerimize sat\u0131\u015f \u00f6ncesi ve sonras\u0131 en iyi hizmeti sunmak i\u00e7in profesyonel bir destek ekibiyle \u00e7al\u0131\u015fmaktay\u0131z. Herhangi bir sorunuz, \u00f6neriniz veya \u015fikayetiniz oldu\u011funda bizimle a\u015fa\u011f\u0131daki yollarla ileti\u015fime ge\u00e7ebilirsiniz:<\/p>\n<ul data-start=\"3941\" data-end=\"4082\">\n<li data-start=\"3941\" data-end=\"3979\"><strong data-start=\"3943\" data-end=\"3954\">E-posta<\/strong>: <a rel=\"noopener\" data-start=\"3956\" data-end=\"3979\">info@ostimbulsomine.com<\/a><\/li>\n<li data-start=\"3980\" data-end=\"4008\"><strong data-start=\"3982\" data-end=\"3993\">Telefon<\/strong>: 0544 994 3429<\/li>\n<li data-start=\"4009\" data-end=\"4082\"><strong data-start=\"4011\" data-end=\"4025\">Web sitesi<\/strong>: <a href=\"http:\/\/www.ostimbulsomine.com\" target=\"_new\" rel=\"noopener\" data-start=\"4027\" data-end=\"4082\">www.ostimbulsomine.com<\/a><\/li>\n<\/ul>\n<p data-start=\"4084\" data-end=\"4194\">M\u00fc\u015fteri destek ekibimiz, soru ve taleplerinizi h\u0131zl\u0131 ve etkili bir \u015fekilde yan\u0131tlamak i\u00e7in her zaman haz\u0131rd\u0131r.<\/p>\n<h4 data-start=\"4196\" data-end=\"4233\">7. <strong data-start=\"4204\" data-end=\"4233\">Fiyatland\u0131rma ve Vergiler<\/strong><\/h4>\n<p data-start=\"4235\" data-end=\"4479\">Web sitemizdeki \u00fcr\u00fcnlerin fiyatlar\u0131, her zaman g\u00fcncel tutulmaktad\u0131r. Fiyatlar, \u00fcr\u00fcn t\u00fcr\u00fcne, \u00f6zelliklerine ve stok durumuna ba\u011fl\u0131 olarak de\u011fi\u015fiklik g\u00f6sterebilir. Sat\u0131n alma s\u0131ras\u0131nda uygulanacak fiyat, sipari\u015fin verildi\u011fi andaki fiyat olacakt\u0131r.<\/p>\n<ul data-start=\"4481\" data-end=\"4797\">\n<li data-start=\"4481\" data-end=\"4615\"><strong data-start=\"4483\" data-end=\"4495\">Vergiler<\/strong>: Web sitemiz \u00fczerinden yap\u0131lan t\u00fcm sat\u0131\u015flar, ge\u00e7erli yasalara g\u00f6re gerekli vergi oranlar\u0131yla birlikte faturaland\u0131r\u0131l\u0131r.<\/li>\n<li data-start=\"4616\" data-end=\"4797\"><strong data-start=\"4618\" data-end=\"4647\">\u0130ndirimler ve Kampanyalar<\/strong>: Zaman zaman sundu\u011fumuz indirimler ve kampanyalar hakk\u0131nda bilgilendirmeler yap\u0131lacakt\u0131r. Bu kampanyalar\u0131n ge\u00e7erlilik s\u00fcresi ve \u015fartlar\u0131 de\u011fi\u015febilir.<\/li>\n<\/ul>\n<h4 data-start=\"4799\" data-end=\"4847\">8. <strong data-start=\"4807\" data-end=\"4847\">Hizmetlerimizle \u0130lgili De\u011fi\u015fiklikler<\/strong><\/h4>\n<p data-start=\"4849\" data-end=\"5146\"><strong data-start=\"4849\" data-end=\"4868\">Ostimbul \u015e\u00f6mine<\/strong>, zaman zaman hizmetlerini, \u00fcr\u00fcn yelpazelerini veya hizmet ko\u015fullar\u0131n\u0131 g\u00fcncelleyebilir. Bu de\u011fi\u015fiklikler, web sitemizde yay\u0131nland\u0131\u011f\u0131 tarihten itibaren ge\u00e7erli olacakt\u0131r. De\u011fi\u015fiklikler hakk\u0131nda kullan\u0131c\u0131lar\u0131m\u0131za bildirimde bulunulacak ve web sitemiz \u00fczerinde duyuru yap\u0131lacakt\u0131r.<\/p>\n<h4 data-start=\"5148\" data-end=\"5174\">9. <strong data-start=\"5156\" data-end=\"5174\">Yasal Uyar\u0131lar<\/strong><\/h4>\n<p data-start=\"5176\" data-end=\"5412\">Web sitemizde yer alan t\u00fcm i\u00e7erik, g\u00f6rseller ve bilgiler <strong data-start=\"5233\" data-end=\"5252\">Ostimbul \u015e\u00f6mine<\/strong>\u2019ye aittir ve izinsiz kullan\u0131m yasakt\u0131r. Web sitemiz \u00fczerinden sunulan hizmetler ve \u00fcr\u00fcnler, T\u00fcrk Ticaret Kanunu&#8217;na ve ilgili di\u011fer yasal d\u00fczenlemelere tabidir.<\/p>\n<hr data-start=\"5414\" data-end=\"5417\" \/>\n<p data-start=\"5419\" data-end=\"5645\"><strong data-start=\"5419\" data-end=\"5438\">Ostimbul \u015e\u00f6mine<\/strong>, m\u00fc\u015fterilerimizin memnuniyetini \u00f6n planda tutarak kaliteli \u00fcr\u00fcn ve hizmet sunmay\u0131 taahh\u00fct eder. Web sitemiz ve hizmetlerimizle ilgili herhangi bir sorunuz olmas\u0131 durumunda, bizimle ileti\u015fime ge\u00e7ebilirsiniz.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ostimbul \u015e\u00f6mine olarak, m\u00fc\u015fterilerimize en kaliteli hizmeti sunmay\u0131 hedefliyoruz. Web sitemiz \u00fczerinden sa\u011flad\u0131\u011f\u0131m\u0131z t\u00fcm \u00fcr\u00fcn ve hizmetlerin a\u00e7\u0131klamalar\u0131, sat\u0131n alma s\u00fcre\u00e7leri, teslimat ko\u015fullar\u0131 ve m\u00fc\u015fteri &hellip; <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-172","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ostimbulsomine.com\/index.php\/wp-json\/wp\/v2\/pages\/172","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ostimbulsomine.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ostimbulsomine.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ostimbulsomine.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ostimbulsomine.com\/index.php\/wp-json\/wp\/v2\/comments?post=172"}],"version-history":[{"count":1,"href":"https:\/\/www.ostimbulsomine.com\/index.php\/wp-json\/wp\/v2\/pages\/172\/revisions"}],"predecessor-version":[{"id":173,"href":"https:\/\/www.ostimbulsomine.com\/index.php\/wp-json\/wp\/v2\/pages\/172\/revisions\/173"}],"wp:attachment":[{"href":"https:\/\/www.ostimbulsomine.com\/index.php\/wp-json\/wp\/v2\/media?parent=172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}